FAQs

What types of hair extensions do you offer?

At The Hair Expert Luxury Extensions, we offer a wide range of hair extensions including:

  • Clip-Ins: Perfect for temporary changes or special occasions.
  • Tape-Ins: Ideal for a seamless look with a more permanent solution.
  • Fusion/I-Tip: Provides a natural look and longer wear time.
  • Sew-Ins/Weaves: Great for adding volume and length with a secure attachment.
  • Micro Links: A non-damaging method for adding length and volume.

2. What is the difference between Remy and non-Remy hair?

Remy hair is collected with the cuticles intact and aligned in the same direction, which helps prevent tangling and ensures a natural look. Non-Remy hair may have mixed cuticle directions, which can lead to more tangling and a less natural appearance. At The Hair Expert Luxury Extensions, we use only 100% Remy hair to ensure the highest quality and longevity.

3. How do I choose the right color for my extensions?

Choosing the right color involves matching the extension shade to your natural hair. You can:

  • Use Our Color Matching Service: Send us a photo of your hair, and our experts will help you find the perfect match.
  • Visit Our Salon: Book an appointment with one of our professionals for a personalized color consultation.
  • Order Color Swatches: Request swatches to see and match the colors in natural light.

4. How long do your hair extensions last?

The longevity of our extensions depends on the type and care. Generally:

  • Clip-Ins: Up to 6 months with proper care.
  • Tape-Ins: 6-8 weeks, after which they can be re-taped and reused.
  • Fusion/I-Tip: 3-6 months with proper maintenance.
  • Sew-Ins/Weaves: 6-8 weeks, with regular tightening required.
  • Micro Links: 3-4 months, with adjustments as needed.

Proper care and maintenance are key to extending the life of your extensions.

5. How should I care for my hair extensions?

To keep your extensions looking their best:

  • Wash with sulfate-free shampoo and condition regularly.
  • Avoid excessive heat styling and use heat protectant products.
  • Brush gently with a soft-bristle brush to prevent tangling.
  • Avoid oil-based products near the attachment points.
  • Follow specific care instructions provided with your extensions.

6. Can I color or heat-style my extensions?

Yes, our high-quality extensions can be colored and heat-styled, but we recommend:

  • Using professional-grade products and tools.
  • Consulting with a professional stylist for color services to avoid damage.
  • Testing a small section first to ensure the color and styling products do not affect the extensions.

7. Are your extensions suitable for all hair types?

Our extensions are designed to blend seamlessly with most hair types. However, we offer various types to suit different needs:

  • Fine hair: Tape-ins, micro links, and clip-ins are ideal.
  • Thicker hair: Sew-ins/weaves and fusion/I-tip extensions work well.
  • Curly or textured hair: We offer extensions that match and blend with your natural curl pattern.

8. Do you offer installation services?

Yes, we offer professional installation services at our salon. Book an appointment with one of our experienced stylists to ensure a flawless application and natural look. If you prefer, we also provide detailed instructions for DIY installation for certain types of extensions.

9. What is your return policy?

Due to the nature of hair extensions, we do not accept returns or exchanges on opened or used products. However, if you receive a defective product, please contact our customer service team within 7 days of receipt, and we will work with you to resolve the issue.