Frequently Asked Questions

What types of hair extensions do you offer?

At The Hair Expert Luxury Extensions, we offer a wide range of hair extensions including:

For Sew-Ins/Weaves: Bundles are great for sew-ins, quick weaves. The Curly Line,Straight LIne, The Wavy Line and Burmese are all great choices for your type of extension type.
Micro Links: A non-damaging method for adding length and volume. The wavy Line, The Curly Line and The Straight LIne are the lines that will work for Micro-Links.

2. What is the difference between Remy and non-Remy hair?

The main difference is that raw hair is in its most natural, unprocessed state, while virgin hair is unprocessed but has undergone a gentle steaming process to create a uniform texture like waves or curls. Raw hair is less uniform and has a rougher, more natural texture, while virgin hair is more uniform, softer, and easier to manage with a consistent appearance. and Raw hair is collected with the cuticles intact and aligned in the same direction, which helps prevent tangling and ensures a natural look. Non-Remy hair may have mixed cuticle directions, which can lead to more tangling and a less natural appearance. At The Hair Expert Luxury Extensions, we use only 100% Indian and Burmese Hair to ensure the highest quality and longevity.

3. How do I choose the right color for my extensions?

Choosing the right color involves matching the extension shade to your natural hair. You can:

All of the Hair Expert Luxury Extensions only offer Raw hair, which means the hair in not colored and comes from a donors head. Our extensions comes in shades of 1B natural color so no 1 bundles will be the same but, they will be around the same shade of color. Unless the bundle comes colored.

4. How long do your hair extensions last?

The longevity of our extensions depends on the type and care. Generally:

All of the Hair Expert Luxury Extensions can be used 4-5 installs with proper maintenance.

Proper care and maintenance are key to extending the life of your extensions.

5. How should I care for my hair extensions?

To keep your extensions looking their best:

Wash with sulfate-free shampoo and condition regularly.
Avoid excessive heat styling and use heat protectant products.
Brush gently with a soft-bristle brush to prevent tangling.
Avoid oil-based products near the attachment points.
Follow specific care instructions provided with your extensions.

6. Can I color or heat-style my extensions?

Yes, our high-quality extensions can be colored and heat-styled, but we recommend:

Using professional-grade products and tools.
Consulting with a professional stylist for color services to avoid damage.
Testing a small section first to ensure the color and styling products do not affect the extensions.

8. Do you offer installation services?

Yes, we offer professional installation services at our salon. Book an appointment with one of our experienced stylists to ensure a flawless application and natural look.

9. What is your return policy?

Due to the nature of hair extensions, we do not accept returns or exchanges on opened or used products. However, if you receive a defective product, please contact our customer service team within 7 days of receipt, and we will work with you to resolve the issue.